Professional & Regulatory Information about Cushman & Wakefield

Introduction

The page outlines the information required under Decree Law No. 92/2010 of 26th July, in respect of Cushman & Wakefield in Portugal.

The primary entities which deliver client services are:

Name 

Type of entity 

Registry 

Registration No 

Cushman & Wakefield – Sociedade de Mediação Imobiliária Ld.ª

Limited Liability Company

CRC Lisbon

2536

Cushman & Wakefield – Consultoria Imobiliária Unipessoal Ld.ª

Cushman & Wakefield – Consultoria Imobiliária Unipessoal Ld.ª

CRC Lisbon

14287


Sometimes we use other Cushman & Wakefield group entities to provide services. Details can always be found on the engagement letter that is issued by us or, if a different form of contract is used, in that contract.

Our services are governed by written terms and conditions agreed with clients. These contracts are, unless otherwise provided for, governed by Portuguese law and subject to the exclusive jurisdiction of the courts in Portugal.

Contact

The registered office for the primary Cushman & Wakefield entities in Portugal is Av da Liberdade n.º 131 – 5.º, 1250-140 Lisbon.

We can be contacted rapidly using the “contact us” link, by telephoning our registered office on 213 224 757, or by e-mailing any of our people at firstname.surname@cushwake.com.

Professional & Other Registrations

Real estate agency work and the provision of certain financial products and services is regulated in Portugal. When providing these services, we follow (as appropriate) the rules, codes, and guidance as found in the Royal Institution of Chartered Surveyor’s Rules of Conduct (for firms). The details of our regulators and our register entries is set out below:

Name

Regulatory body 

Activities 

Registration No. 

Cushman & Wakefield – Sociedade de Mediação Imobiliária Ld.ª

Institute of Public Markets, Real Estate and Construction, I.P.

Real estate services

912-AMI

Cushman & Wakefield – Consultoria Imobiliária Unipessoal Ld.ª

Royal Institution of Chartered Surveyors

 

Real estate valuation

715426

Cushman & Wakefield – Consultoria Imobiliária Unipessoal Ld.ª

Securities Market Commission

 

Real estate valuation

PAI/2006/0007

Insurance & Finance

Cushman & Wakefield is required to hold professional indemnity insurance, and our insurers are Liberty Mutual Insurance Company and others who can be contacted via Aon Risk Solutions, 122 Leadenhall Street, London EC3V 4AN. The territorial coverage is worldwide.

We are registered for VAT and our registration number is:

Cushman & Wakefield – Sociedade de Mediação Imobiliária Ld.ª – 502641355.

Cushman & Wakefield – Consultoria Imobiliária Unipessoal Ld.ª – 507522702.

Complaints

Cushman & Wakefield in Portugal are committed to continuously improving the services provided to clients. To this end, the firms have developed a formal complaints procedure. To obtain a copy, email ‘Complaints.EMEA@cushwake.com’ or speak to your relationship contact at Cushman & Wakefield.

In the event you do have a complaint, we ask that you contact the Partner in Charge of your engagement first. If you feel that is not appropriate or the response of the Partner in Charge is inadequate, please contact:

Name

Eric van Leuven 

Title

Executive Partner, Head of Portugal

Office

Av da Liberdade n.º 131 – 5.º, 1250-140 Lisbon


If you are not satisfied with the outcome of how we have handled your complaint, you may be entitled to refer your complaint to one of the following:

Name

Relevant activities

Portugal

Contact number

Website

Instituto dos Mercados Públicos, do Imobiliário e da Construção, I.P.

Real estate services

217 946 700

IMPIC

Royal Institution of Chartered Surveyors

Real estate valuation

213 978 307

RICS

Comissão do Mercado de Valores Mobiliários

Real estate valuation

213 177 000

CMVM


The criteria for eligibility and the complaints’ investigation procedure can be found on the website of the relevant organisation.