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Credit Suisse’s Portuguese Portfolio

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The Challenge

In 2007, CSAM instructed C&W for the management of the single property they owned in Portugal.

After acquiring Art’s building in 2009, the challenge was for C&W to achieve optimal operational performance; develop excellent tenant relationship and implement internal reporting procedures.

The Solution

  • Presence on site to guarantee the best operational performance
  • Continuous update of Realax – Credit Suisse’s internal Property Asset Management software
  • High percentage of tenant retention in a strong and competitive market (We have renegotiated the BNP Paribas lease (7000 sq.m.) with an additional take-up of 4500 sq.m. (Huawei, Diageo and Levis) in 2011
  • In Art’s building, 100% of rents charged are collected in the first 30 days
  • Strong strategy to attract new tenants and retain present tenants
  • Innovative common facilities services – “value for money” and implementation of “Sustainable Community Project” involving tenants and engage them with the place.

The Results

These buildings are the best example that is possible to keep a high level of occupancy in a strong competitive environment, with rents above market, accommodating successful companies, adjusting areas to tenant needs and increase the level of service provided without increasing operating costs.


Bruno Silva

Bruno Silva

Head of Asset Services Portugal

Lisbon, Portugal

Phone +351 213 224 764

Contact me